Introducing Lemi - Headline Sponsor of the Spa & Wellness Award at the Hotel Magazine Awards
Please introduce your company and what you strive to achieve within the hopitality sector?
For over 35 years Lemi Group has specialized in the design and production of high-quality spa and wellness equipment, including spa beds and beauty chairs. With a focus on improving the hospitality industry, our products are crafted to blend Italian design with innovation, with the aim of supporting hotels in providing exceptional relaxation and wellbeing experiences to their guests. Our commitment is to support hotels in achieving higher standards of guest satisfaction through the quality and excellence of 100% Made in Italy design in every product we offer.
Please tell us the award you are sponsoring and how it aligns with your brand?
We are proud to sponsor the Best Spa and Wellness award at this year's Hotel Magazine Awards (HMAs). This category resonates deeply with our brand as it highlights the critical role of exceptional spa services in defining the luxury hospitality standards. Lemi Group’s products are specifically designed to elevate the guest experience through superior comfort and aesthetic excellence, making this award a natural fit for our brand.
Why was it important for your brand to be involved in the HMA’s?
Our involvement in the HMAs stems from our dedication to promoting excellence and innovation within the hospitality sector. By supporting these awards, we aim to acknowledge and encourage hotels that are setting new benchmarks in guest experiences, particularly through outstanding spa and wellness services. It’s an opportunity for Lemi Group to align with leaders who share our vision of exceptional service and innovation.
Participating in the HMAs is not just about brand visibility; it's a commitment to the industry's growth and excellence. It allows us to contribute to setting the standards that will define the future of hospitality. By recognizing and rewarding the efforts of the best in the sector, we help foster an environment of excellence and continuous improvement.
How do you see the HMA’s shaping the future of the hotel sector?
We believe the HMAs play a pivotal role in shaping the future of the hotel sector. These awards not only celebrate high standards but also encourage hotels to innovate and elevate guest experiences continuously. As the industry evolves, the HMAs serve as a platform for showcasing forward-thinking practices and cutting-edge developments in hospitality. In the long run, this will enhance global travel experiences, making them more enjoyable, sustainable, and aligned with the needs of modern travelers. Through our involvement, Lemi Group remains at the forefront of this evolution, championing advancements that integrate wellness into the core of hospitality.
Introducing Miele - Headline Sponsor of the Unsung Hero Award at the Hotel Magazine Awards
Please introduce your company and what you strive to achieve within the hospitality sector.
Miele stands for first-class quality that builds trust. In a world which is forever changing, one thing has stayed the same for 125 years: our pursuit of ‘Immer Besser’. For 125 years, Miele Professional has been setting standards in hygiene and cleaning, and combines decades of experience with the latest technology in order to guarantee the best possible results in the hospitality sector.
From dishwashers, washing machines and dryers to rotary ironers and steam ironing systems: our machines always perform to perfection, even under the most challenging conditions. Each and every machine combines maximum efficiency with the highest of hygiene standards – however special your business needs are.
Miele Professional provides you with inspiring solutions to meet the many demands of your business. You can rely on our unrivalled support when it comes to all of your reprocessing needs through our tried and tested holistic and sustainable solutions offering. From planning, through to calculation, and up to implementation and maintenance, we ensure that you can fully focus on your daily work, all with total peace of mind.
Tell us the award that you are sponsoring.
Miele Professional are proud to sponsor the Unsung Hero Award.
How does this category align with your brand?
We know that the staff within the hospitality sector, the housekeepers, the maintenance team, the bartenders, and waiters are the heart of the business but don’t often get the recognition for the part they play. We believe that it is important to recognise and celebrate them for their contribution to guest experience.
Why was it important for your brand to be involved in the HMAs?
Miele Professional are the sustainable laundry and dish partner for the hotel sector and believe that it is important to celebrate the sector and their successes, and most importantly the hard work of the “unsung hero’s” of this industry.
How do you see the HMAs shaping the future of the hotel sector?
We believe that industry awards are a great opportunity to influence the sector by celebrating and sharing success. The awards spotlight advancements in technology, efficiencies and sustainable practices that will drive the industry forward.
Introducing Monpure - Headline Sponsor of the Hotel Group Award at the Hotel Magazine Awards
Please introduce your company and what you strive to achieve within the hospitality sector.
MONPURE is the leader in scalp and hair health, dedicated to alleviate scalp discomfort and irritation, prevent hair thinning and promote stronger, healthier hair. Founded in 2020 by Nate Bigger, MONPURE has garnered over 55 industry awards.
Nate’s mother was a model during the 1990s supermodel era. He spent his childhood backstage at fashion shows where he witnessed the harsh realities models faced behind the scenes, particularly the damage inflicted on their hair by relentless styling and harsh chemicals. Season after season, models suffered noticeable hair loss and degradation which in turn affected their confidence and their identity.
Recognising a need in the market for products that focus on both hair and scalp health, he established MONPURE. Revolutionising traditional haircare by using concentrated active ingredients in its formulas, shifting the haircare conversation from mere styling to comprehensive health and wellness – the brand is built on the principle of addressing not just short-term styling solutions but providing complete hair and scalp wellness for long-term health and vitality.
MONPURE believes that the journey to healthy hair is as important as the result, and subsequently MONPURE have partnered with some of the most prestigious luxury hotels such as The Berkeley, Cliveden House, and Chewton Glen to supply award-winning products and amenities, but also to put a big emphasis on improving spa treatments that satisfy modern customers’ needs for innovative hair and scalp wellness experiences.
In 2023, Walpole named MONPURE one of the ‘Best Emerging British Luxury Brands’, representing British luxury through its meticulous attention to quality, innovation, and sustainable practices.
Tell us the award that you are sponsoring.
We are sponsoring the Best Hotel Group Award.
How does this category align with your brand?
This category reflects our core principles of maintaining exceptional quality and consistency across all customer interactions, mirroring the ethos of the world's finest hotel groups. We prioritise guests' health and confidence, ensuring our hotel amenities and spa treatments adhere to the highest standards. Our advanced, safe formulations are designed to meet the needs of all guests, including those who are pregnant or breastfeeding, underscoring our commitment to inclusive, exceptional care. MONPURE is proud to be certified B-corporation, vegan and cruelty free.
Why was it important for your brand to be involved in the HMAs?
Participating in the HMAs aligns with MONPURE's mission to constantly innovate and enhance customer experiences in line with evolving demands. The awards offer a platform to showcase our innovative hair and scalp wellness solutions to luxury hotels globally, reinforcing our position as a leader in hospitality wellness. Through the HMAs, we can foster relationships with top-tier hotels committed to excellence, helping them elevate their guest experiences and bring an innovative and exclusive edge by providing our luxury hair and scalp experiences.
How do you see the HMAs shaping the future of the hotel sector?
The HMAs play an important role in steering the hotel industry towards prioritising guest wellness, quality, and superior experiences. As the focus on holistic well-being intensifies, we anticipate more hotels will incorporate advanced wellness treatments and high-quality products to distinguish their offerings. MONPURE is excited to contribute to this shift, helping to set new standards in guest care and satisfaction. By championing comprehensive wellness, the HMAs encourage the industry to innovate and excel, ensuring guests well-being is at the forefront of hospitality.
Introducing Vanity Group - Headline Sponsor of the Environment Award at the Hotel Magazine Awards
Please introduce your company and what you strive to achieve within the hospitality sector.
VANITY GROUP is a global hotel essentials provider that offers a designer playground of brands including KARL LAGERFELD, Jo Loves, Christophe Robin, and ESPA to name a few. Our unique approach focuses on the design, development, manufacture and marketing of hotel essentials to create unforgettable hotel experiences. Our mission is to be hospitality’s House of Beauty, offering amenity collections that transcend the bathrooms and become a core part of the guest experience and hotel storytelling through authentic brand collaborations.
Tell us the award that you are sponsoring.
Environmental Award
How does this category align with your brand?
Sustainability has always been at the forefront at VANITY GROUP, with our Mindful Beauty Project constantly looking for new ways in which we can reduce our impact and support our hotel partners to do the same. We believe that it won’t be one big leap, but millions of tiny steps that will make the hospitality sector more sustainable. We all have a part to play and this award champions those who are leading the way. This award will be an inspiration for others to make sustainable changes in their own businesses.
Why was it important for your brand to be involved in the HMAs?
The hospitality industry is one huge family that provide exceptional services and experiences that make people feel good. Celebrating those who are making our industry a better, more exciting place was an unmissable opportunity. These awards showcase the incredible people that make this industry such a special place to work.
How do you see the HMAs shaping the future of the hotel sector?
Being recognised for what you do is an incredible motivation for those that are pushing the industry forward. The HMAs are going to celebrate our exceptional colleagues and provide inspiration for hotels to continue to innovate and deliver. Plus, healthy competition is always good fuel for innovation!
Introducing Silentnight - Headline Sponsor of the Hotelier of the Year Award at the Hotel Magazine Awards
Please Introduce your company and what you strive to achieve within the hospitality sector.
As the hospitality and contract division of the UK's most trusted sleep brand, Silentnight Contract is dedicated to providing flexible, scientifically proven sleep solutions for every hospitality experience. From hotels to student accommodations and private rentals, our mission is to ensure that every guest enjoys a restful night's sleep, no matter where they find themselves.
Tell us about the award you are sponsoring.
We're proud to be the headline sponsor of the Hotelier of the Year award at the prestigious Hotel Magazine Awards. This category perfectly aligns with our brand's focus on elevating the guest experience through exceptional sleep quality. The Hotelier of the Year award recognises the hospitality professionals who are going above and beyond to deliver outstanding service and operational excellence – qualities that are essential to ensuring guests have a truly memorable stay.
How does this category align with your brand?
As a brand deeply rooted in sleep science and innovation, we believe that the quality of sleep is a key differentiator in the hotel industry. Guests today demand more than just a comfortable bed; they want a sleep experience that leaves them feeling refreshed and rejuvenated. By sponsoring this award, we aim to shine a spotlight on the hoteliers who are pioneering new ways to prioritise sleep and wellness within their properties.
Why is it important for your brand to be involved with the HMA’s
Our involvement in the Hotel Magazine Awards also underscores our commitment to shaping the future of the hotel sector. As the hospitality industry continues to evolve, we see the HMAs as a platform to foster innovative thinking, share best practices, and celebrate the trailblazers who are raising the bar for guest satisfaction. Through our sponsorship, we hope to inspire other hospitality providers to follow suit and make sleep a central focus of the guest experience.
How do you see the HMA’s shaping the future of the hospitality industry?
At Silentnight Contract, we bring over 75 years of expertise in sleep science, as well as a meticulously tested range of durable, comfortable, and fire-safe products. Our trusted brands are designed to deliver a superior sleep experience in any hospitality setting. By aligning ourselves with the prestigious Hotel Magazine Awards, we aim to cement our position as the go-to sleep partner for the hospitality industry, helping hoteliers across the UK and beyond provide their guests with the restful nights they deserve.
Introducing Caterer.com - Official Gift Bag Partner at the Hotel Magazine Awards
“Caterer.com is a leading recruitment platform specialising in the hospitality industry, serving hotels, restaurants, bars, coffee shops and contract catering businesses across the UK.
At Caterer.com, we focus on connecting hospitality businesses with the talent they need to succeed. With a robust database of over 4.8 million candidate profiles globally, it has become the go-to solution for companies seeking top-tier talent in the sector. Catering to a diverse range of employers, Caterer.com facilitates recruitment processes by providing access to a pool of highly skilled candidates who are ready to make an impact in their roles.
We partner with leading industry organisations, including Springboard UK, HIT Scotland, and the Institute of Hospitality, to ensure that your job listings reach the most relevant and qualified candidates. By collaborating with these trusted partners, we amplify the visibility of your roles and attract candidates who are aligned with your business needs.
Caterer.com is committed to providing businesses with not only access to a wide talent pool but also the tools and insights needed to streamline the recruitment process. Our cutting-edge jobtech solutions enable employers to make smarter hiring decisions, and our dedicated customer support teams offer personalised assistance throughout your recruitment journey. Whether you need help with posting a job, refining your hiring strategy, or managing ongoing recruitment efforts, our expert team is here to ensure your success.
We understand the unique demands of the hospitality industry, which is why we offer a comprehensive service that goes beyond just connecting you with candidates. Our team’s deep industry knowledge, combined with our data-driven approach to recruitment, enables us to deliver fast, effective results that support the growth and success of your business.
At Caterer.com, we are passionate about supporting the hospitality sector and are proud to be a trusted partner to businesses across the industry. For hiring solutions that deliver, Caterer.com is the name you can rely on. Let us help you find the right talent to take your business to the next level.”
Introducing Stuncroft - Official Uniform Partner at the Hotel Magazine Awards
Please introduce Stuncroft and what you strive to achieve within the hospitality sector.
Since its establishment in 1975, Stuncroft has built a reputation as a trusted supplier of high-quality tailoring for some of the world’s most renowned hotels. With decades of experience in providing bespoke and ready-to-wear tailoring, Stuncroft has become synonymous with exceptional service and superior craftsmanship.
Crafting Tailored Solutions for Every Budget
Under the Stuncroft brand, we offer a variety of services to meet the diverse needs of our clients. Whether you are looking for a high-end, bespoke service or a more budget-conscious option, we have a solution designed to align with your specific requirements.
Stuncroft Made to Measure Service
For hotels seeking a truly unique and tailored experience, our Stuncroft Made to Measure Service provides high-end garments that are crafted to your precise specifications. With attention to every detail, from fabric selection to design customization, we deliver garments that perfectly reflect your brand’s image and elevate your hotel's reputation.
Clubclass Corporate Clothing
For those with small budgets or more of an immediate need for tailoring, Clubclass Corporate Clothing is a stock service offering a ready-to-wear solution without compromising on quality. With no minimum order and quick dispatch through our trusted network of suppliers, this option ensures your hotel or business receives professional, stylish garments on time and within budget. Our ready-to-wear collection includes a wide range of corporate tailoring options that cater to the specific needs of the hospitality industry, providing comfort and sophistication without the need for extensive lead times or large orders.
In today’s professional world, creating a unified and polished appearance for your team is more important than ever. But let’s face it—not everyone is the same shape, size, or style. That’s where Clubclass shines. We bring our expertise directly to you, offering a on-site measuring and sizing service to ensure every team member gets the perfect fit. Whether it’s jackets, trousers, skirts, or dresses, we’ve got you covered.
Our collection features a wide array of sizes, lengths, and styles—designed to suit every body type. This attention to detail not only ensures a seamless fit but also boosts confidence, helping your team look and feel their best every day.
Clubclass Made to Order
For businesses looking for a balance between customisation and affordability, our Made to Order service is the ideal choice. You can select a pattern from our Clubclass catalogue and choose fabrics and colours that align with your company’s branding. This service offers the perfect compromise between personalisation and cost-effectiveness, ensuring your team looks polished and cohesive.
Why was it important for Stuncroft to be involved in the HMAs?
We are proud to be part of an event that recognizes and celebrates the exceptional people who make the hospitality industry so outstanding. We look forward to continuing our mission of providing tailored solutions that help elevate hotels and their teams to new heights.
At Stuncroft, we believe that a well-crafted, tailored uniform is more than just clothing – it’s an integral part of your team’s identity and the lasting impression you make on your customers. A good uniform serves as a reflection of your brand’s values and commitment to quality, and it has the power to bring teams together, fostering a sense of unity and professionalism.
Tailored garments are an investment in your team and your hotels reputation. When your staff look and feel their best, it enhances the overall guest experience, creating a memorable visit that guests will associate with the excellence your hotel represents.
How do you see the HMAs shaping the future of the hotel sector?
The Hotel Magazine Awards are more than just an opportunity to honour excellence—they are a driving force that propels the hotel industry forward. Every year, these prestigious awards highlight the very best in hospitality, recognizing those who push boundaries, innovate, and redefine what’s possible within the sector. But beyond the accolades, the awards play a crucial role in shaping the future of hospitality by influencing trends, setting industry standards, and encouraging progress.
At the heart of the Hotel Magazine Awards is the celebration of creativity and innovation. From cutting-edge design to groundbreaking guest experiences, the awards spotlight those who are leading the charge in transforming the hotel industry. Whether it’s the latest advancements in technology, sustainable design practices, or imaginative ways to enhance guest satisfaction, these awards bring forward the trailblazers who are shaping the industry’s future.
Judge's Profile - Robert Richardson
How are you feeling ahead of the Hotel Magazine Awards judging day?
Excited. Hospitality is the ultimate sector for opportunity, a profession where anyone from any background can grow, develop and thrive. There is such a wealth of talent within our professional community, and I eagerly anticipate discovering the latest innovations our industry is spearheading, the impacts they've had, and the ways they've enhanced businesses.
Can you tell us about your approach to evaluating competitors?
Hotels, when managed correctly, offer their guests a sense of community, and offer their teams a family environment. Leaders in this sector should prioritise this, and I’ll be looking for evidence of how they have put people at the heart of all that they do.
What attracted you to participate as a judge for the Hotel Magazine Awards?
I love my job, but not a day goes by that I don't miss being a hotel GM. The vibrant energy and dynamic challenges of that position hold a special place in my heart. Maintaining a close-knit connection with our esteemed hotelier community remains a top priority for me. It's not just about staying in touch; it's about offering unwavering support and celebrating the extraordinary efforts and achievements of these dedicated teams. Their relentless hard work and commitment to excellence, day in and day out, truly inspires me and reinforces my passion for this industry.
What do you hope to achieve through your role as a judge?
There is a very reasonable, and quite correct, expectation that we prioritise our teams and ensure their working world is a positive one. My hope is that through these awards we raise awareness of the exceptional work that is being undertaken to achieve this, an expectation that is uniform whether the business is an SME or a multinational chain. Equally, through highlighting excellence we provide a platform to share ideas, benefitting a wider audience. That can only be a good thing.
What qualities do you look for in award nominees?
Inspiration, ingenuity, a lack of ego and a passion for people!
Judge's Profile - Jeremy Gibson
How are you feeling ahead of the Hotel Magazine Awards judging day?
Awards judging is always an exhilarating experience, and I’m honoured to have been selected. The sector has been grappling with some huge challenges in recent years and it’s always inspiring to see how operators are overcoming those challenges and innovating.
Can you tell us about your approach to evaluating competitors?
People-cantered Innovation is always something I have in the back of my mind. Behind all the best marketing campaigns, openings, guest experiences and hotel innovations – there’s always people – they’re the golden thread that runs through every award-winning hotel.
What attracted you to participate as a judge for the Hotel Magazine Awards?
The Hotel Magazine Awards are a chance for every hotelier to learn from the trailblazers in their sector and it’s important to showcase the people and brands who lead the way.
What do you hope to achieve through your role as a judge?
I want to champion the power of our people and the importance of looking after them, it’s good for business and the wider wellbeing of our sector.
What qualities do you look for in award nominees?
A well-written and concise nomination is a must, in my experience the best nominations articulate high level strategic objectives but focus on real world delivery – people, operations and guest experiences.
Sabre Hospitality Unveils SynXis Insights: A Game-Changing Data and Analytics Tool for Hoteliers
Sabre Hospitality, a division of Sabre Corporation (NASDAQ: SABR), a leading software and technology provider that powers the global travel industry, today announced the launch of SynXis Insights, an advanced data and analytics tool designed to empower hoteliers with actionable insights to drive decision-making and optimize performance.
SynXis Insights simplifies decision-making by providing a holistic view of SynXis reservation data with ready-made visualizations and daily data updates. This modern approach gives property and chain-level administrators access to performance metrics, significantly reduces manual effort, and eliminates the need for individual hotels to rely on central chains to share this information. By putting data directly in the hands of hoteliers, SynXis Insights enables faster, more informed decision-making and the implementation of data-driven, revenue-generating strategies.
“The launch of SynXis Insights marks a significant milestone in our commitment to providing our customers with better reporting and data,” said Scott Wilson, President of Sabre Hospitality. “We are enabling our customers to make informed decisions that drive revenue and improve overall business performance.”
SynXis Insights offers more than 15 filtering options, allowing users to compare data across previous years and focus on specific metrics such as bookings, room nights, revenue, or average daily rate (ADR). This flexibility ensures that hoteliers can tailor their analyses to meet their unique needs and objectives.
“SynXis Insights provides HotelREZ with easy-to-interpret data, helping us drive informed decision- making, enhancing our operational efficiency and customer understanding,” said Jennifer Morgan, Director of Account Management, HotelREZ. “It is a welcome addition to our offering as we need information presented in a clear, concise way which we can easily digest & use for our strategic planning.”
SynXis Insights, developed as part of Sabre’s strategic innovation partnership with Google, leverages Google Cloud’s powerful data and analytics tools to provide visualizations of historical and forward-looking customer production from the SynXis platform. The tool integrates reservation data from SynXis Booking Engine, SynXis Voice Agent, Global Distribution System (GDS), and Online Travel Agencies (OTAs) via Channel Connect, offering six detailed dashboards: Channel Performance, Lead Time Insights, Performance Overview, Rate/Room Performance, Time of Booking Insights, and Travel Agent Performance.
“We have invested significant time and resources into developing SynXis Insights in direct response to our customers’ needs,” said Hannah Garcia, Director of Product Management at Sabre Hospitality. “Through extensive user interviews and rapid concept development, we created a tool that provides great insights while also providing the security, stability, and scalability our customers expect. Our early adopter group, which includes renowned brands like HotelREZ, Hard Rock Hotels, and COHO Res, has provided invaluable feedback, ensuring that SynXis Insights is a robust and effective solution for the hospitality industry.”
As part of Sabre’s vision for 2025 and beyond, SynXis Insights will add reporting for customers who use Sabre’s GDS Media and Digital Marketing services, as well as enhanced reporting for SynXis Booking Engine. Further in the future, there are plans to integrate additional data sources and advanced analytic capabilities. This ongoing development underscores Sabre’s dedication to driving innovation and excellence in the hospitality industry. By providing comprehensive data analytics and reporting tools, Sabre enables its customers to discover trends in business performance, optimize their distribution strategies, and boost revenue.
For more information about SynXis Insights and how it can transform your hotel operations, please visit the SynXis Insights page on our website.