Exciting new technology and content partnership will deliver the best value, choice and experiences for customers
American Express Global Business Travel (Amex GBT), a leading software and services company for travel, expense, and meetings & events, has announced a pioneering integration of its hotel marketplace into the new Concur Travel solution via Hotel Connector, enabling seamless access to the most comprehensive and competitive hotel content in business travel.
Alongside their negotiated hotel programs, joint customers can choose to add extra content with more than 2 million properties across 180 countries and a wide range of rates, including Amex GBT preferred partner rates and offers from Expedia and Booking.com – all contained within Amex GBT’s industry-leading hotel marketplace.
Simon Fishman, Vice President, Global Business Partnerships, said: “We believe this is the crucial next step in empowering our travellers and clients to get the very best of the Amex GBT marketplace. By providing access to more than 2 million properties around the world at great rates, we are excited that through this commercial and technology partnership we can now bring these benefits to our SAP Concur customers.”
Charlie Sultan, President, Concur Travel, said: “SAP Concur and Amex GBT have collaborated to improve access to hotel content for joint customers. With significant enhancements to the user experience, through new Concur Travel, Hotel Connector and the integration with Amex GBT’s marketplace, customers will receive greater choice, along with personalised, relevant hotel content. Our partnership has been key to making a positive impact on business travel hotel bookings.”
Further benefits for Amex GBT customers on the new Concur Travel solution include:
- AI-powered solution: comprehensive management and optimisation of travel programmes, search capabilities delivering intelligent, personalised hotel recommendations.
- Enhanced user experience: A streamlined booking and checkout process with an intuitive interface. Richer content with improved images, descriptions and detailed information, to help travellers make informed decisions more easily.
- Efficiency & time savings: Faster booking workflows and a seamless checkout experience.
Please find more details on Amex GBT’s hotel solutions here.