The UK Housekeepers Association (UKHA) has become the largest Housekeepers Association in Europe, serving as a prominent platform for sharing knowledge and fostering career development.
We are dedicated to supporting the professional status of housekeeping professionals and have partnered with Lycette Associates to deliver a free ‘Leadership in Housekeeping Management’ Scholarship in early March 2026.
Lisa Williams, UKHA National Chair” We had a brilliant response from our housekeeping community for the new three day ‘Leadership for Housekeeping Managers’ course at The Grand York, 2nd, 3rd & 4th March 2026. The standard was exceptional, so much so that we have extended the number of places from 14 to 19 and have substantial waiting list.
We are now looking for our Associate members to join our existing sponsors and become a UKHA Education Partner for this, and future initiatives, as we continue to invest in career development for our UK Housekeepers. Email me national@ukha.co.uk or visit our website home page ukha.co.uk ”
Our Trainer – Liz Lycette founder of Lycette Associates
Liz Lycette’s extensive international expertise and considerable Housekeeping knowledge, has given her a truly multi-cultural approach and a wide range of diverse contacts throughout the industry. Her excellent organisational skills, adaptability and integrity enable her to complete any assignment with energy, efficiency and positive results.
She started her career in the hospitality industry in 1981 and at the age of 23 became Executive Housekeeper for the grand opening of Mandarin Oriental in Macau. She subsequently held this position at The Conrad Hong Kong, Mandarin Oriental Jakarta, Le Meridien Hotel, London, and The Regent Hotel, Sydney. Liz was also Project Manager for the opening of 3 properties in China for Harbour Plaza Hotels and Resorts.
Visit the L&A website >> https://www.lycetteandassociates.com
The Course Overview
Liz Lycette from L&A will be presenting a unique programme for those working in a senior or aspiring roles within Housekeeping, enabling Housekeeping Managers to lead their team with confidence. Not only suitable for Housekeeping Managers & their Deputies, this workshop also empowers up and coming Supervisors to gain skills which will improve business outcomes, advance the performance of teams and enhance customer experiences.
The 3 day workshop, which runs from 10.30am-5.30pm on the Monday and 9am-5.30pm on Tuesday & Wednesday. It will be lively and interactive, encouraging participation through interactive exercises, networking and shared experiences. Upon completion of the workshop participants will have a full action plan and timeline to implement back in their operation.
Our Venue – The Grand York
The Grand, York is part of the Splendid Hospitality Group which consists of 24 hotels and is one of the UK’s fastest growing-privately owned hospitality groups, owned and directed by Shiraz and Nadeem Boghani.
The five-star property is housed in one of the historic city’s most iconic buildings, offering guests a unique approach to inclusive luxury. A destination for memorable experiences and unforgettable service, The Grand delivers the finest of Yorkshire hospitality, from locally sourced food and beverage to bespoke experiential packages.
The award-winning hotel features 207 rooms alongside an intimate and relaxing Spa, state-of-the-art Cookery School, world-class event facilities and exclusive food and beverage outlets including a fine dining restaurant, Legacy, The Rise Restaurant, Terrace & Bar for breakfast, afternoon tea and dinner and The 1906 cocktail bar.
The Grand has been acknowledged with multiple awards, including ‘Hotel of the Year- Group’ at the Cateys Awards, ‘Best Afternoon Tea’ by Condé Nast Johansens Award for Excellence, 100 Best Places to Work by The Sunday Times and ‘Large Hotel of the Year’ at the Visit York Tourism Awards. www.thegrandyork.co.uk
Lisa Williams our UKHA National Chair is the Director of Housekeeping at the Grand York and is looking forward to welcoming the delegates March 2026.