Starhotels appointed hospitality leader, Eleonora Bortolato, to the position of Hotel Manager of The Pelham London – Starhotels Collezione ahead of the property’s reopening on 1 December 2021.

With a twenty-year career in luxury hotel and private residence operations, Eleonora is a hands-on leader who joins The Pelham London from Four Seasons Hotel London at Ten Trinity Square, where she was Director of Residences for four years.  During her tenure, Eleonora managed the opening of 41 luxury-serviced apartments, delivering on the company’s business strategy and building a highly competent team capable of delivering exceptional service.  Prior to this, she was Residential Services Manager at the Four Seasons Private Residences at Palazzo Tornabuoni Firenze.   A native of Italy, Eleonora has worked in many of the country’s finest luxury hotels, including Hotel Il Salviatino in Florence, Hotel Caesar Augustus in Capri, The Westin Excelsior in Venice and Forte Village Sardinia, as well as The Connaught in London.

“I am thrilled to be joining The Pelham London and proud to be leading the operations of this wonderful property,” commented Eleonora Bortolato. “The Pelham has a depth of character; tradition and modernity blend harmoniously in a colourful and vibrant atmosphere, while retaining that homely, private residence atmosphere. I look forward to connecting with our guests and working with the team to offer memorable experiences through a genuine and attentive sense of care.”

Commenting on Eleonora’s appointment, Thomas Orchard, Complex General Manager for Starhotels’ three London properties said, “I am delighted to welcome Eleonora to The Pelham London and to the Starhotels family. She is an outstanding individual of significant experience and knowledge who is ready to take the next step forward in her career and look after one of the finest boutique hotels in London. I very much look forward to working with Eleonora to continue to develop memorable experiences for our guests and a healthy and rewarding work environment for our fabulous team.”

Starhotels owns and operates three properties in London – The Franklin London, one of London’s most stylish boutique hotels with interiors by Anouska Hempel; The Pelham London, a 52-room luxury hotel at the heart of South Kensington’s vibrant neighbourhood; and The Gore London, a quintessentially British townhouse hotel on Queen’s Gate.