The hospitality industry is in the midst of a digital revolution and staying up-to-speed with the latest technology is key to reach the full potential of your business. Sal Capizzi, Head of Marketing at Book4Time, shares the benefits that cloud-based revenue management can present to your overnight stay venue. 

Please introduce our readers to Book4Time.

Book4Time is the leading cloud-based spa and ancillary revenue management software for the world’s top hotels and resorts, used by more Forbes 5-Star resorts than any other vendor. Book4Time manages the end-to-end guest experience for hotels, resorts and clubs in over 100 countries worldwide and is the preferred solution for some of the world’s largest and most prestigious hospitality brands including Marriott, Accor, Hilton, Hyatt and Four Seasons.

How can Book4Time elevate a hotel business?

Book4Time helps elevate a hotel business by letting Spa Directors, Revenue Managers and General Managers focus on what is important: maximising revenue and enhancing the overall guest experience. We do this in a number of ways including out of the box features such as Yield Management, Customisable Online Booking Sites, Commission and Payroll Management, Inventory Management, and so much more. Features like online booking have allowed some of our clients to generate over 1 million dollars alone in online booked revenue.

We go beyond the spa. Many hotels and resorts have a lot of offerings such as classes, activities, cabana reservations and retail boutiques. Book4Time is able to streamline the operations for all of these ancillary areas. The best part is, our built in point of sale lets you collect payment for all of these services, all in one place.

This year, we won the International Spa Association’s Innovate Award for our advanced yield management and dynamic pricing capabilities. This feature has allowed our clients to maximise revenue within their spa and wellness departments and has given sales and marketing teams the ability to create exclusive offerings and campaigns, and never using the term “discount” again to fill treatment rooms again!

What makes Book4Time stand out from other similar systems on the market?

Book4Time goes above and beyond other software vendors on the market when it comes to features and support. Innovation is in our DNA and helps to create the best solutions possible for the hospitality and wellness industries. Our platform integrates with over 60+ technology solutions allowing for seamless operations between departments. PMS integrations allow for custom itineraries to be created, charges to be posted to rooms, and reservation look-ups. We are a feature packed software with a dedicated Customer Success team and 24/7 support.  From onboarding and implementation, to go-live, our customers are always in good hands and our Hotel Tech Report customer service certification says it all.

How can our readers start working with you?

Readers can start working with us by visiting our website and requesting a personalised demo, by contacting and mentioning Hotel Magazine UK or by meeting up with us at the Independent Hotel Show London!