In an exclusive interview with Louis King, Founder and Director of Simplypay, we explore the benefits their payment platform presents to a modern hotel business.

Please introduce us to the brand.

I’ve worked in the hospitality industry for over seven years, with multiple providers. Simplypay was designed to do exactly what it says on the tin: Card Payments, Simplified.

We provide Modern Electronic Point of Sale, combined with enterprise-grade payment solutions, to SME and Mid-Market businesses. Our EPOS product has been on the market for nearly ten years, with Simplypay joining the partnership around a year ago. We also provide standalone card terminals, virtual terminals and E-Commerce, as well as Dynamic Currency Conversion (which can allow hoteliers to offset their card processing bill).

What makes Simplypay stand out from other payment providers on the market?

For us, we are very much a low volume, high service provider – the polar opposite of the majority of payment companies whose goal is to board as many customers as possible, struggling to keep up with service demands.

Tell us about the SimplyPOS solutions and the benefits this presents to a hotel business.

We provide business in your hands. With full hospitality EPOS, tabs, kitchen printers, reservations, liquid management, centralised stock, pricing and reporting. SimplyPOS is not just about executing payment, managing inventory and keeping records. It’s about business management and providing a point of customer service. SimplyPOS is an innovative, cost-effective and modern EPOS solution combined with enterprise class support.

Designed for simplicity, the Plus edition of SimplyPOS provides enhanced functionality to the hospitality market such as automated text reminders, table management, and a full CRM system, which allows you to interact with a customer encouraging repeat business. SimplyPOS provides operational efficiency to maximise covers, make reservations and reduce no-shows. It allows small to medium-sized hospitality businesses to harness enterprise efficiencies at an affordable price point.

How can our readers work with you?

Firstly, we’ll meet with you either virtually or in-person to discuss your hotel’s current set up and pain points you’re experiencing. At this meeting, if we feel our businesses are a good fit for each other, we’ll survey the premises and submit a proposal for your consideration. Should you wish to go ahead, we’ve got a few set up options depending on your chosen package – either a full engineer install (by our own engineering team), or a remote install where we can essentially have an out of the box solution. Regarding payment, we are accredited to offer finance from various finance houses