In line with the industry’s demand for eco-conscious practices, technological solutions provider, Zennio, share how you can use technology to enhance your hotel’s sustainability initiatives.

The last few years have been one of the hardest periods, if not the hardest, for the hospitality industry across the globe. Faced with lockdowns, staffing issues, war on the European Continent and unprecedented energy costs, all putting pressure on the sector.

When looking at reducing operating costs in a hotel, optimisation comes to mind; optimise labour, optimise training, optimise energy and optimise maintenance. But many times, we fail to address the way to achieve this “optimisation”.

As with everything in life, information is the starting point to approach the problems we aim to solve, so gathering information about what is going on in your hotel becomes essential to optimise the way your hotel works. Once the information is collected, you have to control those variables to be able to change them, and this is where technology can really make a difference.

Starting with the rooms, utilise sharing information between the hotel PMS. For example, look at whether the room is booked for that day or if the guest has already checked-in, and the HVAC control system, for example the room occupancy. By knowing this information and using technology to only have the AC on when the room is occupied and the guest is checked-in, you’ll be able to keep energy waste to a minimum. This can be applied to all of the room controls, including the lighting, sockets and TV but also to common areas throughout the hotel. Energy accounts to an average of three to six percent of a hotels running costs, therefore, eliminating energy waste can really make a difference.

As for the hotel staff, housekeeping is often overlooked, with teams left to wander through the hotel, searching for rooms to clean. By monitoring well-known signals, such as ‘Make Up Room’ and ‘Do Not Disturb’ through a centralised system, you can help to increase the overall efficiency of your team by assigning tasks to parts of the hotel that require immediate attention.

Combining this information with room occupancy and access controls, you offer the opportunity to enhance guest privacy and provide deeper knowledge of how your hotel works, for example giving information on how much time it takes to clean each room.

Cost centre control systems also help drastically in reducing maintenance, as these solutions allow the use of predictive and preventive policies. By sorting issues before they become fatal or before they even appear, you are decreasing the amount spent replacing broken units, and also minimising the risk of requested refunds from guests if systems aren’t working, or units such as the AC are broken.

A robust and long-lasting control system, combined with a Building Management System (BMS) that integrates a hotel’s PMS, is vital to get to know how a building operates to optimise all those little things that end up adding up and costing several thousand every year.

These are just a few of the solutions that Zennio develops and delivers in over 100 countries. Helping hotels all around the world to become more efficient and sustainable; supporting local and remote projects and making sure that everything works, every day.

Zennio’s history
Zennio was founded in 2004 with a vision to make the world “smarter” by providing innovative solutions to the control automation industry, what is often referred to as smart buildings. Along their journey in the hospitality industry, it became increasingly evident that many hotels were missing out on the benefits of those solutions, so Zennio committed itself to provide them.