Guestline, the leading hospitality technology platform, today announces it has been awarded “Most Innovative Payment Solution” for its GuestPay product, at the Merchant Payment Ecosystem Awards, which took place in Berlin last night (Wednesday 13th March 2024).

The awards were held as part of the Merchant Payments Ecosystem 17th annual conference, one of the leading events for global payment merchants and professionals.

The Innovative Payment solution award recognises GuestPay as a payment solution that demonstrates true payment innovation and brings real benefits, value and differentiation to merchants and a great payment experience for customers.

Launched in 2020, GuestPay provides a simpler payment solution where hoteliers only have to integrate with one supplier, get their funds quicker and enjoy competitive rates, whilst at the same time providing a secure and reliable payment platform for guests.

It combines the operational and payment systems (payment gateway, merchant acquiring services and chip&pin terminals) into one centralised hub, ensuring a seamless and swift flow between the booking stage and payment into the hotel’s bank. Enabling the guest to settle their invoice or deposit payment pre-stay via a secure ‘Paylink’ that’s sent out from the PMS. Again, another automated, contact-free measure that helps hotels secure revenue and save time that’s also safe and convenient for guests.

Commenting on the win, Andrew Williams, Product Strategy Director, Guestline said, “This award is an incredible accolade to receive from the payment industry and testament to the innovation and commitment of our team in developing a solution for hoteliers that not only supports their operations but enables them to realise their own ambitions for growth. Across the entire Guestline platform we are focused on ensuring our solutions drive efficiency and revenue for our clients and we look forward to continuing to evolve our platform and payment solutions in the future.”

For more information on Guestline’s GuestPay platform please visit